CARE COORDINATORS

HOW THEY CAN HELP

A care coordinator is a trained health professional that helps to manage a patient’s care. They monitor and coordinate patients’ treatment plans, educate them about their condition, connect them with healthcare providers, and evaluate their progress. Care Coordinators can:

• developing a personalised care plan for patients

• working with other healthcare providers and specialists to coordinate your care to suit you and your health needs

• supporting patients to help manage their own health needs, and promoting awareness and education of their condition giving them the skills and confidence to help manage their own health

• liaising with patients and their family members to discuss their problems

• ongoing monitoring and evaluation of care plans and care being provided across different services

HOW TO SEE ONE

Generally, a healthcare professional (both clinical and non-clinical) may identify that a patient would be likely to benefit from a care coordinator, and will refer you for this.

Alternatively, if you feel as though you would benefit from the help of a care coordinator, you can ask a reception member at your GP to be referred. In this case, we would take details from you and forward them to the team who would be in contact with you in due course.